Global Market Reviews

The world is a complicated place and, more often than not, it does not work well unless the right people hold the key positions. When it comes to insurance, you might think the key people are the legislators who sit on the relevant consumer or finance committees. In reality, the key person is always the Commissioner who heads the state’s Department of Insurance. Every state has such a person and the department is responsible for regulating the insurance market in the state. It licenses companies to write policies and, where appropriate, sets the terms for the conduct of business. This is where the role gets political because some commissioners see their role as being protective of the insurance companies, while other aim for consumer protection. The difference in political attitude shows up most clearly in the complaints process operated in each state. If a complaint is found valid after an investigation, the commissioner has sweeping powers to order the insurer to correct the situation. So the first sign comes in the number of complaints held valid. Then comes the pattern of responses in promoting fair trade practices. Finally, there is the degree of publicity given to the results. Some commissioners publish annual reports. The best name and shame the companies, showing how many complaints have been upheld against each. Others simply give overall statistics without naming the companies. If you live in one of the best states, you can get detailed help on identifying the safest insurers with whom to do business. It is never enough just to get online quotes. Always get some background on the main companies writing policies in your state. Read the rest of this entry »

Anyone who follows music will know the Billboard charts show which singles and albums are selling the most. In other areas, there are ranking systems to tell you which goods or service providers perform the best. These are useful guides for both the newcomers and the experienced. They capture truth in an instant, like taking a photograph of the people who won the latest races or games. They won today, but who knows whether the same people will win tomorrow. When it comes to buying insurance, it would be useful to know which companies are ranked the best performers. In theory, they should give the best service, particularly during the claims process.

But the first problem is the power of the individual US states. There’s no federal regulation for the insurance industry. It’s the responsibility of each state to decide which companies can sell policies in their jurisdiction. That immediately rules out a national ranking system. The largest insurance companies set up subsidiaries to sell in each states. Each is run separately to conform to local regulations. So how one subsidiary performs in one state is no guide to how different subsidiaries perform in other states. Worse, you cannot get round the problem by buying a policy across state borders. Put it all together and you can only rank the performance of the companies in the state where you live.

What should you look for to rank insurance companies? The first answer is financial stability. We are in the middle of a deep recession. You do not want to pay your premiums now only to find the insurer goes into bankruptcy protection just as you have your a traffic accident. Fortunately, the credit-rating companies include all the major insurance companies in their research. You will get general information from Moody’s, Standard & Poor’s and Fitch. The one company specialising in insurance is A.M. Best. It gives very detailed ratings based on all the key factors of service and financial prudence. Make sure you only deal with the insurers having the highest ratings.

Secondly, you want the companies with the fewest complaints against them. This means a virtual trip to the website of your state’s Department of Insurance. This Department is responsible for licensing the insurance companies in your state and then regulating the way they do business. All the states operate a complaints system. The best states not only investigate conscientiously, but also publish lists of the numbers of complaints upheld against each insurer. Read the rest of this entry »

Do you take the safety and insurance costs of the car when shopping for a new ride? If no, you definitely should, because the costs associated with auto insurance can be a burden to your family budget if you choose the wrong car. And it could turn out that a relatively cheap car will cost you way more in auto insurance premiums over the years compared to a more expensive auto with low auto insurance quotes. The Highway Loss Data Institute (HLDI) compiles and analyzes the information regarding insurance costs of all car makes and models available on the market today and many insurance companies base their rates on the data provided with this institute’s reports.

But besides the HLDI reports every insurance company runs its own statistics regarding insurance costs of all autos on the road, which strongly influence the final car insurance quotes you will get when shopping around. Insurers analyze the costs of repair, theft, maintenance, damage, injuries and the overall claim history of a particular car model before giving our a rate. And sometimes these factors can make your premiums differ in times for two same-priced cars. Why is that? Because some cars are more likely to be stolen than others, some cars have better safety features and cost less to repair, and some cars just can’t leave the top spots of insurance claim ratings. Read the rest of this entry »